You must fill in the boxes marked *
The Rates Relief Hardship Waiver is a once off $200 rates discount available to eligible residential ratepayers only. To be eligible for the Rates Relief Hardship Waiver you must:

- be an owner occupier of a residential property within the Frankston municipality and;
- meet one of the eligibility reasons below
Please enter the assessment number and property address as shown on your Rates notice.
Assessment number (from Rates notice) *
Street address (from Rates notice) *
Suburb *
Postcode *
First name *
Surname *
E-Mail Address *
Phone contact *
Date of birth
Eligibility reason (please select one) *
Provide a brief explanation of reason *
I authorise Frankston City Council to use Services Australia (Centrelink) Confirmation eServices to perform an enquiry of my customer details and benefit status in order to enable the Council to determine if I quality for a Rate Relief Waiver and Services Australia (the agency) to provide the results of that enquiry to Frankston City Council.

I understand that the agency will disclose personal information to my council including my name, address, payment, concession card type and status to confirm my eligibility for the concession. This consent, once signed, remains valid while I am a customer of my council, unless I withdraw it by contacting my council or the agency. I can get proof of my circumstances/details from the agency and provide it to my council so that my eligibility for the concession can be determined. If I withdraw my consent or do not alternatively provide proof of my circumstances/details, I may not be eligible for the concession provided by my council.
Centrelink CRN (if applicable)
Authorisation to check Centrelink details
I declare that the information provided is true and accurate to the best of my knowledge and that this property is my principal place of residence, is used exclusively for residential purposes and that I have not made any other applications for the grant in respect of any other property within the Frankston Municipality for this rating year.
Acceptance of declaration *
Frankston City Council is committed to protecting your privacy. The personal information collected on this form and received from Centrelink will be used to determine eligibility for the COVID19 Rates Relief Waiver and process your application. It will only be used and disclosed as authorised by law. Information associated with Centrelink enquiries will be stored securely and not used for other Council processes. If authorisation is not provided for Council to undertake a Centrelink benefit status check, or proof of Centrelink benefit status is not provided, your application will not be able to be processed. For further detail about how Council handles personal information, or to request access to your personal information, please see Council’s Privacy Policy or contact Council’s privacy officer on 1300 322 322.
Acceptance of privacy statement *